Shipping Policy

Shipping Policy

At Step2Pro, we work hard to get your order to you as quickly as possible.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Delivery Time

Once dispatched, orders are delivered within a maximum of 10 working days, depending on your location. International orders may take slightly longer due to customs clearance.

Shipping Destinations

We ship worldwide. Delivery times and costs may vary by country.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking details. You can also track your order directly from our store.

Delays

While we always aim to meet our delivery estimates, Step2Pro is not responsible for delays caused by customs, weather conditions, or third-party carriers.

Contact

For any shipping enquiries, please contact us at admin@step2pro.ch.